Diversity Europe

Communicating in a Culturally Diverse Workplace

As companies in the U.S. and Europe strive to develop inclusive workplaces, they face numerous challenges. Developing effective communication tops the list.
By Anna Gonsalves

Politics aside, businesses in Europe and the United States are on the frontline of developing cohesive groups of diverse people. To succeed, each organization must develop an effective communication system that takes into consideration the fact people speak different languages and are multigenerational and multicultural. In Europe, countries like Germany also have large unionized workforces, and they too require cross-communication skills.

When communication involves things like health insurance, retirement plans and flex scheduling, getting the information delivered in a way diverse groups of people can understand is important to employee decision-making and to meeting the needs of employees. Strategies include targeted communication, utilizing translation software, using a...

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