Best Practice

Developing a Human Resources Culture of Data and Analytics

Developing a Human Resources culture that is anchored in HR data and analytics is a process. It is a journey over time that moves HR from reporting to analytics.
By Lisa Trumbull

Organizational cultural competency is frequently defined as the ability to communicate and productively interact with people in a multicultural workforce or in a diverse global setting. However, it goes deeper than that because cultural competency has many dimensions.

It is a mind-set based on real respect for other cultural perspectives. It is knowledge and awareness of differences that is used to tear down barriers of communication to achieve comfort with uncertainty. Cultural competency also means having the ability to recognize and capitalize on similarities in order to cross the cultural divide.

Organizations are realizing through trial-and-error that cultural competency is not about assimilation and erasing cultural differences, and this realization is dr...

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