Lessons Learned From the COVID-19 Pandemic

The COVID-19 pandemic seemed to come out of nowhere, rapidly causing economic chaos, severely disrupting people’s lives and creating an uncertain future. The struggles of American to cope has been painful, exacerbated by the turmoil of protests over persistent social and economic inequalities. Many businesses are global today, so the impact on Americans is not limited by borders. The pandemic is a global struggle, and so are the protests, shedding light on continued inequities in health, economic opportunities, social inclusion and business behaviors.

When the government shut down businesses to force people to stay home, it became a reality check. Business leaders had to quickly find ways to adapt which many did by enabling remote work. However, not all businesses can operate with remote workers, like restaurants and food manufacturing plants. The situation was such that the systemic inequalities built into the economic system became apparent. Higher paid workers, like of...

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