HR Strategy


Reverse Mentoring for Bridging Technology Gaps Between Employee Generations

Reverse mentoring can close technology and digital literacy gaps between older and younger employees, but it delivers other important benefits. It can increase inclusion and showcase leadership potential.-By Sharon Ross

Technology and its tools seem to advance at an accelerating rate each year. Younger employees who grew up with technology, almost from birth, are adept at keeping pace with the new tools and can quickly adapt in the workplace. Older employees are sometimes disadvantaged because they are not born digital natives, which can create a digital literacy divide between employee generations.

Reverse mentoring, in which tech-savvy younger employees ....