The Chief Human Resources Officer’s role is expanding in response to changes in workforce demographics and expectations, technological impacts on work, and social equity challenges. Organizational growth and scaling will depend on a CHRO who collaborates with the CEO, C-Suite, and leaders on an organization-wide basis.- BY Donna Chan

The role of the Chief Human Resources Officer (CHRO) was expanding before the pandemic, but during the pandemic, the transition to a strategic role rapidly accelerated. People were the focus during the pandemic, and people’s expectations about employers and the value of work changed. As companies emerged from the pandemic, they quickly....